Recent Posts

We are Cleaning Experts

3/19/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Grants Pass/Central Point, 541-479-2500

Coronavirus (COVID-19) Precautions

3/12/2020 (Permalink)

The health and safety of our customers, employees and all those we serve is our top priority. As an organization, we’re closely monitoring developments related to the COVID-19 or Coronavirus outbreak and its impact across our service area.

We take our role as an essential service provider seriously and want to assure you that we’re taking appropriate and necessary preventative measures to minimize the risk and spread of the illness.

In addition to following Centers for Disease Control and Prevention (CDC) and regional health organization recommendations, we’ve taken a number of additional precautions to preserve health and safety, including discouraging non-essential business travel, recommending employees who are able to work from home to do so, postponing large events and encouraging social distancing.

We are focused on providing you with safe and reliable Fire & Water Cleanup & Restoration services and will remain available to serve you and all of our customers.

As we continue to promote efforts to minimize illness and preserve health and safety, we have several options available to serve you:

We encourage you to talk to Technicians and Project Managers about your concerns regarding precautions they are taking to prevent the spread of COVID-19.

At this time, our main offices locations remain open, but this could change as the situation evolves. For now, if you do choose to visit our office, please know we've increased sanitation efforts.

Feel free to reach out to us from the convenience of your home. You can email us at OFFICE@SERVPRO10766.COM or call 541-479-2500.

We are committed to keeping you informed about steps SERVPRO of Grants Pass/Central Point is taking to respond to COVID-19.

Sincerely,

John Bestul

Owner

Fire Restoration in Josephine and Jackson Counties

1/13/2020 (Permalink)

Bathroom floor and shower floor covered with soot We Specialize in Getting Your Home or Business Space Back to Normal Quickly. "Like it never even happened."

After the fire trucks are gone, your Grants Pass or Central Point home and belongings likely suffer from not only fire and smoke damage, but also extensive water damage from firefighting efforts. SERVPRO of Grants Pass/Central Point has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. We also have specific training and equipment for odor removal and deep cleaning of upholstery and carpet. 

Fire damage can be devastating for you and your family. Feelings of confusion and stress are common, and you need a caring expert to guide you through this crisis. We always treat your family with the greatest empathy and respect, and we’ll treat your property with great care.

Don't wait, Call us Today 541-479-2500

Flood and Water Restoration for Home and Business

1/13/2020 (Permalink)

office space with layer of water on carpeting Water Flooding of Residential or Commercial Spaces Means Big Inconvenience and/or Big Expense in Being Closed for Business!

SERVPRO at Grants Pass/Central Point is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial.A delay of just a few hours can greatly increase the severity of the water damage.

We understand that when you call us,you may be feeling confused,stressed or vulnerable.You need an expert to guide you through this crisis. SERVPRO of Grants Pass/Central Point has the specific water damage training and experience to help you through this tough time.We specialize in water damage restoration - in fact, it's the cornerstone of our business.

WHAT TO EXPECT

when you call,we will ask several questions regarding your water damage emergency.These questions will help us determine what equipment and resources to bring.Including how many SERVPRO professionals are needed.

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

WE ANSWER THE PHONE READY TO HELP

CALL TODAY-541-479-2500

How To Minimize Sewage Damage Before Help Arrives

1/13/2020 (Permalink)

A sewer backup in the home can be considered an emergency if the contaminated water has the chance to spread out onto your belongings or soak into the flooring or carpet. This type of water likely contains various bacteria and viruses that can pose a danger to you and your family members if ingested or touched. There are some things you can do to minimize damages before calling a professional sewer cleanup and remediation crew to fully decontaminate the area and make it safe for you to use again.

Cleanup Process

Protective Clothing: Put on protective clothing including rubber gloves, boots, and eye-wear before attempting any sewer cleanup.

Turn Off Electricity: If the electricity distribution panel is nearby and above water, shut it off using a dry wooden stick.

Turn Off Water: Do not use water in the home, and to ensure no one accidentally turns a faucet on, it might be good to turn the water off to the whole house.

Turn Off Air Conditioning: This is to make sure no contaminated dust can circulate around the house and contaminate the whole HVAC system.
Remove Clean Items: Take all uncontaminated items away from the area.

Add Bleach to Standing Water: Feel free to add bleach to any standing water to decrease the level of contamination.

Call for Advice: If your home uses the public sewer, call the sewage department for advice, or the local health department if you have a septic system.

Call Insurance: Let your insurance company know what has happened immediately if you intend on filing a claim to cover repairs.

Call a Professional Restoration Company: Working with the professionals can help give you peace of mind that the sewer cleanup job is thorough, while saving you time and effort. The professionals can also repair structural damage, clean all of your contaminated belongings, and remove any lingering odors.

Sewer backups can result from clogged plumbing in the home, municipal issues, local flooding events, or even a flooded toilet. It’s always recommended in Josephine and Jackson Counties to play it safe when it comes to sewage messes and take extra precautions for your health by wearing protective gear, and/or working with a water damage restoration company such as SERVPRO of Grants Pass/Central Point to put your home back to normal.

Grants Pass Home Smoke and Soot Cleanup

1/6/2020 (Permalink)

burned out roof and rafters Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor.

A fire raged through a home early December, destroying a good portion of the home and just about all the roof and attic were been deemed a total loss. In addition to the structural damage, the entire house had been filled with smoke so there was a thick layer of soot on all of the walls and ceilings. The smell was pervasive.

SERVPRO of Grants Pass/Central Point was called to facilitate with the damages.  Homeowner was very grateful that our company helped guide them through this tough time.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Grants Pass/Central Point will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today –541-479-2500

SERVPRO Large Loss Mitigation and Restoration is the Best!

1/6/2020 (Permalink)

Semi trailer backed up to large commercial building SERVPRO Local Franchises Always Has the Support of the National Large Loss Teams for Those Times When Reinforcement is Needed!

No Job Is Too Large

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO of Grants Pass/Central Point, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO of Grants Pass/Central Point.

Clients for the Commercial Large Loss program include the following:

  • The Hospitality Industry
  • Property Managers
  • Universities
  • Municipalities
  • The Pentagon

Should a storm or major event strike, call us Today (541) 479-2500

Water and Flood Damage in Josephine and Jackson Counties

1/2/2020 (Permalink)

Storm Water, Flooding, and Oh Yes... the Occasional Pipe Leak

When your home or commercial property has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

Storm Water or Flood Damage?
Call Today – (541) 479-2500

Every water damage event is a little different and requires a unique solution, but the general process stays the same. After many decades in the business of fire, water and storm damage mitigation and repair, we fully understand this and how severe the impact can be on a person's life. We realize that a quick and efficient restoration is crucial.

We are a Locally Owned Company with Full Access to Large Scale National Resources As Needed

We live and work in this community too... we might even be neighbors. As a locally owned and operated business, SERVPRO of Grants Pass/Central Point is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Rogue Valley community and want to do our part to make our residents and business owners the safest they can be.

Faster to your Josephine County Storm Damage Event!

1/2/2020 (Permalink)

SERVPRO of Grants Pass/ Central Point provides 24 hour fire and water damage restoration service in Josephine County.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Grants Pass/Central Point provides emergency cleaning and restoration services 24 hours a day, 7 days a week — including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Grants Pass/Central Point arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 541-479-2500

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Grants Pass/Central Point

SERVPRO of Grants Pass/Central Point specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Types of Storm Damage and Who to Call for Restoration in Josephine County

12/31/2019 (Permalink)

Sandbags stacked in front of basement window in a flood Floods can occur with little to no warning and wreak absolute havoc in their path!

Storm and flood damage can be devastating regardless of scale. This is why immediate action is always needed, and common sense dictates that you need a company with Storm Damage Experience.

SERVPRO of Grants Pass/Central Point franchise professionals have the expertise and the resources to handle any size disaster and can respond immediately to storm and flooding conditions.

Regardless of the Storm Damage, SERVPRO of Grants Pass/Central Point Can Help and We Do It Quickly!

Storms and natural disasters often occur with little warning and can be especially devastating, so you'll need the company with the reputation that you can trust to handle your unique situation. Regardless of the type of storm, SERVPRO of Grants Pass/Central Point can handle any size disaster. During catastrophic and major events, our Disaster Recovery team can and will respond quickly with additional large scale response teams and any other needed resources.

  • Flooding caused by heavy rains
  • Hurricanes and Tidal surges
  • Tornadoes and wind damage
  • Ice and snowstorms
  • Local or Regional Forest Wildfires

Call SERVPRO of Grants Pass/Central Point Today!

541-479-2500