Recent Posts

SERVPRO of Grants Pass/Central Point Earns IICRC Certification

9/30/2019 (Permalink)

Image of IICRC logo with word "IICRC Certified" underneath SERVPRO of Medford/Ashland is IICRC Fully Certified

SERVPRO of Grants Pass/Central Point is a fully IICRC Certified company. This accreditation is an assurance that all of the technicians and project managers have the professional knowledge to handle any fire and/or water damage situation that you might run into. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

Being an IICRC Certified Firms is an Important Factor

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) Developed the Current Standards For the Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

SERVPRO of Grants Pass/Central Point 24 Hour Emergency Water Damage Service

9/27/2019 (Permalink)

room where carpeting has been removed and air moving and other drying equipment is in place. SERVPRO has the professional equipment to handle any water damage and flooding situation.

SERVPRO of Grants Pass/Central Point is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 541-773-3740

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Grants Pass/Central Point has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Grants Pass/Central Point

SERVPRO of Grants Pass/Central Point specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Our first "Hero of the Month" Award Goes to Cody Hirshon!

8/2/2019 (Permalink)

Cody Hirshon receiving his award from franchise owner John Bestul at our monthly staff breakfast meeting!

We feel that it is a good thing to acknowledge employees that go beyond the norm in the way that they approach a cleanup and restoration job. Our entire team of hard working professionals all do this but once in a while we take an anonymous vote to see who exceeds the high standards that we are already used to seeing day to day. Therefore, we would like to announce the first local SERVPRO Hero of the Month Award for July winner! It goes to someone described by their peers as:

"A huge part of the success in our group and goes above and beyond on every job."

"Always is polite and willing to work with no complaints."

"Good worker and doesn't complain much."

"Works hard, does not complain and Rogers up every time he is asked."

Congratulations Cody Hirshon!!

Why SERVPRO of Grants Pass/Central Point?? Faster Response

7/16/2019 (Permalink)

Faster Response to the Southern Oregon Area:

Since SERVPRO of Grants Pass/Central Point is locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Why SERVPRO of Grants Pass/Central Point?  Faster Response 24 Hours a day 7 days a week

Call 541-479-2500

Anytime day or night we have staff available 24 hours 7 days week.  Water, Fire, Storm, Flooding, emergencies wait for no one.

You will actually speak with a live staff member 24/7, no answering machine or recordings.

You can also email SERVPRO of Grants Pass/Central Point

at office@SERVPRO10766.com for general

information or billing@SERVPRO10766.com for

questions about billing.

The Awarding of Master IICRC Certifications

7/6/2019 (Permalink)

Master IICRC Certifications Awarded to John Bestul

John Bestul, SERVPRO of Grants Pass/Central Point Owner, obtained his master’s level IICRC certifications in Water and Fire this year and has thus set himself apart through training, experience and comprehensive examination to a higher level of competency in the fire and water damage restoration industry.

 IICRC certification helps customers to immediately identify the cleaning, restoration and inspection industry’s most skilled and dedicated technicians, businesses and owners.

Other Certifications:

  • Accredited Asbestos inspector
  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • HST - Health and safety Technician
  • IICRC Certified Firm
  • OCT - Odor Control Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • RRT - Carpet Repair & Reinstallation Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician

BBQ Safety Tips

5/24/2019 (Permalink)

BBQ Safety Tips

With nice weather and summer holidays finally approaching, it’s no secret that many people will be spending their weekends and days off outside. In addition to opening up the pool and walking on the beach, BBQ’s are also going to become one of the more popular activities at homes and even businesses across the way. But, a nice grill session can turn into a devastating, even deadly fire in a matter of minutes -- which is why safety should also be a top priority during this time! To ensure you’re well prepared for a potential BBQ disaster this season, we’ve compiled a few tips and guidelines to follow.

Know Your Grill’s Safety Zone

Firing up the grill, for many, is a great experience that allows you to bring out your inner chef, while also catering to guests of your party. But far more goes into the process of cooking than just flipping a few burgers. For starters, make sure your grill isn’t positioned anywhere near your home, on a dead patch of grass, or under low-hanging trees. Regardless of what kind of grill you’re using, one spark or flame too close to another object is all it takes to start a fire. For good measure, keep your grills on cement fixtures or away from anything flammable

Keep Fire Extinguishers Nearby

Whether or not this is the first time you’re using the grill this season, make sure it’s still in operable shape for a cookout. Thoroughly clean the grates and inspect the gas line for leaks. Should a fire start from faulty lines or too much grease, you’ll need something to help extinguish the issue. A small fire extinguisher is always great to keep nearby, and can suppress an issue before it becomes unmanageable and damaging -- just make sure your fire extinguisher is appropriately rated for this particular situation.

Of course, there are always circumstances that you’re either not prepared for, or not fit to handle on your own. If you do happen to experience an issue in which your home is sustaining fire damage, immediately call your local fire department to have them take control ASAP.  

SERVPRO of Grants Pass/Central Point has been helping the community get back on their feet after fire damage for years. When something goes wrong, you’re going to need a company who can make it right. To learn more about how SERVPRO of Grants Pass/Central Point can assist in your time of need, give us a call today! 541-479-2500

Commercial Building Restoration Services

2/5/2019 (Permalink)

Commercial Restoration

Commercial Building Restoration Services

We are available 24 hours a day to get your business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. Learn more about our commercial restoration services:

Commercial Building Cleaning Services

When the dirt, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you need SERVPRO of Grants Pass/Central Point. You can depend on us to get the job done right and get it done quickly. Our highly trained technicians use top-of-the-line equipment to make your business shine again. 

Extracting Water From Hardwood Floors

1/31/2019 (Permalink)

Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Water Removal Equipment

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.
  • Infrared cameras may be used to find “hidden” water behind walls and ceilings.
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water.
  • Truck-mounted and portable extraction units perform efficient water removal.

Emergency Water Removal

Our highly trained technicians will begin the water removal process almost immediately. Depending on the amount of water, we may use powerful submersible pumps in addition to industrial strength, wet/dry vacuums. Removing most of the water helps reduce drying time and helps prevent secondary water damage and mold and bacterial growth.

  • Remove Excess Water
  • Use Submersible Pumps and Industrial Wet/Dry Vacuums

Water and Flood Damage in Josephine County

1/31/2019 (Permalink)

Water, Pipe, and Storm Damage

Water, Flood , and Pipe Leaks

When your home or commercial property has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

Water or Flood Damage?
Call Today – (541)479-2500

Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Locally Owned Company with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Grants Pass/Central Point is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Grants Pass community and want to do our part to make our community the best it can be.

Results of Water Damage in Your Josephine Country Home

1/8/2019 (Permalink)

Water Damage in Josephine home

Highly Trained Restoration Specialists

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

We’re Faster to Any Size Disaster

SERVPRO has over 1,700 U.S. and Canadian Franchise locations, strategically positioned to be faster to any size disaster. If your Grants Pass home or business is affected by water damage, we can provide an immediate emergency response that helps to prevent secondary damage and mold.