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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Restoration on Your Contents After the Storm Hits Josephine County

12/31/2019 (Permalink)

Storm and water damage affects not only the structure of your house but also your belongings. SERVPRO of Grants Pass/Central Point understands that your home is more than a structure; your family’s furniture, clothing, keepsakes, and other belongings help transform a house into a home.

Contents Restoration

SERVPRO of Grants Pass/Central Point specializes in restoring contents damaged by storms and other water damage events. Our expertise and our “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your contents to determine what items can be restored back to their condition before the water damage. We utilize several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product

If you have Questions, Call Us Today

541-479-2500

Big Congratulations to Shantae Ah Sing!

12/27/2019 (Permalink)

woman in Servpro uniform standing with IICRC Certification in hand Congratulations Shantae on your IICRC Certification achievement!

Our SERVPRO franchises always endeavor to provide the highest quality service available in the water, fire, mold and asbestos mitigation industry. We also tackle those tough jobs that needs to be done such as bio-hazard and trauma events. 

This is why the company encourages our staff to participate in ongoing training. Speaking of which, we would like to congratulate Shantae Ah Sing, our File Coordinator, for acquiring her IICRC Trauma and Crime Scene certification recently.

Skylakes Medical Center Suffers Thunderstorm Caused Water Damage

12/27/2019 (Permalink)

SERVPRO semi truck and trailer pulled up in front of medical facility SERVPRO has equipent to handle any job, large or small. This photo captures two desiccant units trucked in to assist in removing all remaining water.

SERVPRO of Grants Pass/Central Point and SERVPRO of Klamath and Lake Counties was called to mitigate water damage after water flooded the Skylakes Medical Center's new building that is still under construction. During the first weekend in July of this year, a thunderstorm passed through the Klamath Falls area and overwhelmed the building's water drainage capacity which resulted in extensive flooding in many parts of the four story building. SERVPRO responded to the call by bringing in large scale water dryers and an expanded crew of technicians.

The water damage was quickly contained and the medical facility was restored to be as good as new (which it is)! A big congratulations goes out to all of the personnel who worked all day every day for 8 days in order to make things good again!

SERVPRO of Grants Pass/Central Point Smoke and Soot Cleanup

12/24/2019 (Permalink)

Corner of building destroyed by fire Smoke and Soot from Fire Damage Can Cause a Pervasive Odor in Your Josephine County Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Grants Pass/Central Point will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 541-479-2500

Experiencing a House Fire is Scary...

12/24/2019 (Permalink)

Window and eave consumed with fire Few "At Home" Events Can Be More Traumatizing than an Extensive House Fire!
  • 24-Hour Emergency Service
  • Faster to Any Size Disaster
  • Locally Owned and Operated
  • A Trusted Leader in the Restoration Industry
  • Highly Trained Fire Restoration Technicians

In addition to fire, smoke, and soot damage, your Grants Pass/Central point home may also suffer from water damage as a result of the firefighting efforts. This type of damage can be especially upsetting and destructive for your family to process. You may feel stressed, confused, and vulnerable, so you’ll need a caring expert to guide you through this crisis. We’ll treat you with respect and empathy, and we’ll always treat your home and belongings with care.

SERVPRO of Grants Pass/Central point specializes in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition. Call us at: (541) 479-2500.

Can Your Business File A Claim for Smoke Damage with Your Insurance Carrier?

12/23/2019 (Permalink)

Woman being shown level of soot on the wall by two SERVPRO techs. Fire Damage Cleaning and Restoration is Just One of the Many Services We Provide to "Make it Like it Never Even Happened."

Did your commercial building or the suite next to yours recently have a fire and now you smell smoke or have smoke related damage?  Is smoke damage a covered loss on your commercial insurance policy?  We recommend that you contact your insurance carrier so you can learn more about what you need to know about smoke claims.

Soot Damage and Insurance

Good news is that in most cases, damage from smoke will be covered under your commercial insurance policy.  Remember the sooner you act upon following these steps, could help improve the restoration of your property to its pre-damaged condition.  Your preparedness could also help with your insurance company getting quick approval on your claim.

  • Get in touch with your insurance company or agent and file a claim, report the smoke damage.
  • Call a professional smoke cleanup company to help assess your loss and provide details of the cleanup process.
  • Take photos of any damaged items, and documents, receipts for any repairs that need to be performed.
  • Know that your insurance company will send an adjuster to survey the damage.     
  • Know that your insurance company will require proof that the money they pay you will be going towards your restoration and repair.     

Smoke damage claims and the efforts to communicate with your adjuster may be challenging.  However, if you have done your due diligence in following these steps, your post-fire experience can be a positive one.

SERVPRO of Grants Pass/Central Point is here to help you painlessly deal with the fire damage, the soot damage or the smoke damage. Call us at: 541-479-2500.

Industrial and Commercial Flooding Mitigation

12/23/2019 (Permalink)

Warehouse with Deep Water Flooding All Commercial and Industrial Sized Water Events Can Be Efficiently Mitigated by your local SERVPRO Franchise

Our highly trained technicians are ready to respond immediately to flood or water damage at your Grants Pass/Central Point property. We have the experience, expertise, and training to restore your home or business quickly and properly. We use advanced inspection and extraction equipment to find the water and remove it as quickly as possible. Our technicians will monitor and document the drying process to ensure your property is back to normal.

SERVPRO of Grants Pass/Central Point SERVICES

  • 24-Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Restoration Technicians
  • A Trusted Leader in the Water Restoration Industry
  • Locally Owned and Operated
  • Advanced Water Inspection, Extraction, and Drying Equipment

We understand the fear and stress that you are experiencing and we can help and reassure you that everything will be alright. 

Changes in General Liability Insurance Regarding Sick Buildings

11/21/2019 (Permalink)

Meme of insurance document with the words above saying "Are You Covered." Contact your insurance company and discuss the coming changes when submitting mold claims.

Be Aware Of The Changes In General Liability Coverage And Terms Often Used To Exclude Mold Claims.

An increase in mold insurance claims and litigation has led to changes in most commercial general liability policies over the years. Primarily, these changes have been instituted to reduce premiums and eliminate most mold coverage. Typically, these issues are grouped in with sick structure exposures, a term used to describe normal business risks and contractor responsibility. As a commercial operator, you should be aware of the changes in general liability coverage, and terms often used to exclude mold claims.

1. Pollution Exclusion

Most insurers will view a mold claim as an environmental or toxic tort claim, meaning that mold falls under the pollution exclusion. While there are arguments to be made about the validity of mold as a pollutant under the standard definitions, there is currently no dissenting or judicial opinion as to the applicability of the exclusion for the claims.

2. Business Risk

Many mold insurance claims are rejected because they are deemed a business risk issue, meaning that the fungus is a result of poor quality or craftsmanship. These exclusions lay the blame on property owners or contractors, and stipulate that the responsibility for repair is theirs.

3. Fungi or Bacteria Exclusion Endorsement

The Fungi or Bacteria Exclusion Endorsement is an amendment to many commercial general liability policies. This endorsement excludes the costs associated with mold cleanup and remediation. It also eliminates personal injury.

4. Limited Fungi and Bacteria Coverage Endorsement

While most policy changes have meant bad news for mold claims, the Limited Fungi and Bacteria Coverage Endorsement means that property owners may have some relief from mitigation costs. This endorsement may cover some of the expenses associated with mold remediation in the Josephine and Jackson County, Oregon area. However, the aggregate limit is likely lower than previously offered.

Before submitting mold insurance claims, review your policy and take note of any of the above changes. While insurers are looking for ways to reduce exposure to fungi and bacteria demands, there may still be endorsements that can help. Reach out to your insurance company and discuss the coming changes and your concerns.

When Storms or Floods hit Josephine and Jackson County, SERVPRO is ready!

11/21/2019 (Permalink)

Lightening Storm Over Cityscape Sometimes when It Pours, It Really Really Pours!

SERVPRO of Medford/Ashland specializes in storm and flood damage restoration.Our crew is highly trained and we use specialized equipment to restore your property to its Pre-storm condition.

Faster Response

Since we are locally owned and operated ,we are able to respond quicker with the right resources,which is extremely important.A fast response lessons the damage,limits further damage,and reduces the restoration cost.

Resources to handle Floods and Storms

When storms hit Josephine and Jackson Counties, we can scale our resources to handle a large storm or flooding disaster.We can access equipment an personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call us Today SERVPRO of Grants Pass/Central Point

541-479-2500

Call SERVPRO of Grants Pass/Central Point to Quickly Restore your Josephine County Commercial Property As a Result of Fire or Water Damage

11/20/2019 (Permalink)

Completely burned out interior of a commercial building with SERVPRO logo and COMMERCIAL FIRE DAMAGE? superimposed on image We Can Handle Any Size Fire or Water Damage Event. Give Us a Call and We Will Make It "Like it Never Even Happened."

Most fire and water damage events occurring in commercial properties here in Jackson County are complex situations with numerous issues and they require a knowledgeable and flexible response. Whether we’re dealing with a relatively small fire or water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast and with full focus to provide the help you need.

About SERVPRO of Grants Pass/Central

SERVPRO of Grants Pass/Centralspecializes in the cleanup and restoration of commercial and residential property after a fire and/or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Become Informed about FEMA's Various Types of Assistance

11/20/2019 (Permalink)

screenshot of FEMA website page Download the FEMA app for free

If you have suffered damages from a storm, then you need to be aware of FEMA. Likewise, this is a resource everyone in Southern Oregon should at least be aware of when a storm is on the way. It is the Federal Emergency Management Agency, and it provides assistance to people who's homes were damages after a natural disaster. The agency provides other types of support as well, including:

  • Emergency assistance
  • Financial assistance
  • Miscellaneous support

If you are going to take advantage of this resource, you need to understand what kind of support you can receive from them.

Emergency Assistance

When the flood waters are on the rise, you should not expect immediate help from the agency. The agency focuses on providing assistance when flooding is over, but they still can help you in the form of resources and partners. The agency has a mobile app while can provide information about emergency shelters and evacuation guidelines in your local area. If you are in need of immediate help, you should call 911 instead or your local emergency management agency. FEMA partners with certain emergency relief companies, and may be able to help you receive the support you need.

After the Storm

When the disaster is over, this is the time when The Federal Emergency Management Agency can really provide you with support. After you apply, an inspector will evaluate how severe the damage you suffered is. This should never be a substitute to your own insurance coverage, but rather a resource you use in addition to it. Along with helping you recover financially, the agency can provide medical and dental services, as well as covering funeral costs. FEMA cannot take care of all storm reparations, so it might be beneficial to research a private reconstruction company too. With the right help, you can repair and move on from any disaster that affected you.

SERVPRO of Grants Pass/Central Point is one such company with all of the expertise and equipment needed to recover from a major flooding or natural disaster event. We suggest that you contact us in order to have a complimentary Emergency Readiness Plan (ERP) prepared and on hand just in case you ever experience the type of event where it will come in very handy. For more information, call us at: (541) 479-2500.

What Happens After a Home or Business Fire?

11/19/2019 (Permalink)

firefighters battle a house fire with a crane and on the ground Give SERVPRO a Call if You Experience a Home or Business Fire Damage Event

What Happens After a Home Fire?

If you have never had a fire incidence in your business or home, it is important to be repaired because no one is immune from it. Fire in home or fire in business can be caused by a variety of things, which include the utility room, among many other causes. The problem is not whether there was a fire in business or fire in home, but how to recover from commercial fire damage. Many business or homes have been destroyed by fire damage, not because fire suppression did not take place, but because the owners did not know what to do after the fire.

What happens after a fire in home or fire in business?

The most common thing that takes place after a fire in home or fire in business is the alarm, which notifies everyone in the building that there is fire. If for good luck the house is fitted with modern firefighting tools such as fire sprinkler system, it could help in the fire suppression effort and reduce the extent of fire damage.

The firefighter's department would also respond promptly to help put off the fire. Their work is vigorous and would cause damage such as breaking through doors and windows to access the fire areas. Water will also be pumped into the building, causing floods all over the floor.

What next after fire department effort

After the fire has been put off, it is when you will realize the extent of the fire damage and that caused by the firefighters. Fire damage, Soot damage, the smoke damage, smoke smell and water damage are evident. Fire damage restoration effort must begin immediately, or more damage could occur. You must look for a competent and reliable fire restoration company to undertake this exercise. It is not something that you can handle with family members or your business staff members.

Professional fire damage restoration

Once the fire has been put off, you must not wait for long before starting to put things in order. Using a good fire restoration company, you will be able to get professionals who are trained and experienced in handling fire cleanup services. They first begin by assessing the level of commercial fire damage. They board up the windows and doors that had broken by the firefighters. The importance of boarding up is to keep off intruders who could access and steal your items. Professional commercial fire restoration ensures effective board up services.

What to expect from the professional fire restoration company

If you hire a professional commercial fire damage restoration company, you can be assured of their services. These professionals use a plan to do the fire cleanup and prevent further damage that could be caused by water or the restoration process. All the items that could be repaired are salvaged and taken to their facility for specialized repair. Other items that require cleaning such as carpets could also be taken up for proper fire cleanup.

Flood water is drained from the rooms and soot damage, and smoke damage is handled effectively. Commercial fire damage lead to soot damage that results from the burning items, which cause ash and dust on the walls and vents. It has to be cleaned up to remove the dust and ash, which will allow for the repainting of the walls. You will also need to clean up smoke damage because the smoke smell is absorbed in all the porous items in the building. This smoke smell is cleaned up through deodorization and other methods.

The importance of using professional fire cleanup services

Hiring professional commercial fire damage restoration is essential because it ensures effective removal of soot damage, smoke smell, smoke damage, board up services and fire damage restoration. Finding the right fire restoration company would ensure a speedy restoration and allow you to go back to your normal life. It is important to seek the help of professionals in matters that you cannot handle on your own such as commercial fire damage because it could save you time and money.
Visit: SERVPROgrantspasscentralpoint.com or call (541) 479-2500 for more information on fire damage.

For Immediate Service in Josephine County, Call SERVPRO of Grants Pass/Central Point

11/19/2019 (Permalink)

Servpro logo set on square background divided down the middle with fire on the left and water droplets on green on the right Fire and Water are the main two areas of home or commercial damage in which we can be of service to you.

SERVPRO of Grants Pass/Central Point is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 541-479-2500

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis and to understand your situation. SERVPRO of Grants Pass/Central Point has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Grants Pass/Central Point

SERVPRO of Grants Pass/Central Point specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Changes in General Liability Insurance Regarding Sick Buildings

11/18/2019 (Permalink)

Meme of insurance document with the words above saying "Are You Covered." Contact your insurance company and discuss the coming changes when submitting mold claims.

Be Aware Of The Changes In General Liability Coverage And Terms Often Used To Exclude Mold Claims.

An increase in mold insurance claims and litigation has led to changes in most commercial general liability policies over the years. Primarily, these changes have been instituted to reduce premiums and eliminate most mold coverage. Typically, these issues are grouped in with sick structure exposures, a term used to describe normal business risks and contractor responsibility. As a commercial operator, you should be aware of the changes in general liability coverage, and terms often used to exclude mold claims.

1. Pollution Exclusion

Most insurers will view a mold claim as an environmental or toxic tort claim, meaning that mold falls under the pollution exclusion. While there are arguments to be made about the validity of mold as a pollutant under the standard definitions, there is currently no dissenting or judicial opinion as to the applicability of the exclusion for the claims.

2. Business Risk

Many mold insurance claims are rejected because they are deemed a business risk issue, meaning that the fungus is a result of poor quality or craftsmanship. These exclusions lay the blame on property owners or contractors, and stipulate that the responsibility for repair is theirs.

3. Fungi or Bacteria Exclusion Endorsement

The Fungi or Bacteria Exclusion Endorsement is an amendment to many commercial general liability policies. This endorsement excludes the costs associated with mold cleanup and remediation. It also eliminates personal injury.

4. Limited Fungi and Bacteria Coverage Endorsement

While most policy changes have meant bad news for mold claims, the Limited Fungi and Bacteria Coverage Endorsement means that property owners may have some relief from mitigation costs. This endorsement may cover some of the expenses associated with mold remediation in the Jackson County, Oregon area. However, the aggregate limit is likely lower than previously offered.

Before submitting mold insurance claims, review your policy and take note of any of the above changes. While insurers are looking for ways to reduce exposure to fungi and bacteria demands, there may still be endorsements that can help. Reach out to your insurance company and discuss the coming changes and your concerns.

How to Prevent Moisture from Entering your Building and Causing Damage

11/18/2019 (Permalink)

Blurry greyscale photo of rainy weather and buildings through a water splashed window with the words Rain Damage? in green. Rain Damage Can Occur Without Warning. Preventative Measures Can Make a Big Difference in Keeping the Water Outside.

Rain and flooding from a major storm in Jackson County can result in costly damage to the interior and exterior of your business. In order to protect your business, it can be valuable to know how to prevent moisture from entering your building and causing damage.


1. Create a Physical Barrier

In order to decrease the likelihood of water and mold damage to your building, it can be helpful to put a barrier between your building and the elements. A building envelope acts as a water-resistant cover and protects your business from strong winds and heavy rains. In order for the envelope to be of use, it’s often important to make sure the envelope is securely placed around your building before a storm hits.

2. Inspect Your Building Before the Storm

Rain damage can occur seemingly without warning, and it may be necessary to contact storm restoration experts to fix the damage. However, it’s often preferable to prevent damage from occurring in the first place. By inspecting your building before a storm, you are likely to notice if there are any loose shingles, small holes or other areas where water may be able to enter your building. Inspecting the building frequently will allow you to make the necessary changes that can help to prepare your property for a disaster.

3. Clear and Reposition Gutters

If your property’s gutters are clogged or are positioned too closely to your business, the likelihood of water damage and mold growth increases. In order to avoid black mold growth and other issues related to water damage, it can be useful to clear your business’s gutters before a storm. Moving your gutters to ensure the flow of water is not directed at your building’s foundation can also be helpful.

Though storms have the potential to cause major issues for a business, preventing moisture from entering the building can make damage less likely to occur. By creating a physical barrier, inspecting your property before a storm and clearing and repositioning your building’s gutters, you can help to keep your business safe from rain damage.

SERVPRO of Grants Pass/Central Point Earns IICRC Certification

9/30/2019 (Permalink)

Image of IICRC logo with word "IICRC Certified" underneath SERVPRO of Medford/Ashland is IICRC Fully Certified

SERVPRO of Grants Pass/Central Point is a fully IICRC Certified company. This accreditation is an assurance that all of the technicians and project managers have the professional knowledge to handle any fire and/or water damage situation that you might run into. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

Being an IICRC Certified Firms is an Important Factor

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) Developed the Current Standards For the Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

SERVPRO of Grants Pass/Central Point 24 Hour Emergency Water Damage Service

9/27/2019 (Permalink)

room where carpeting has been removed and air moving and other drying equipment is in place. SERVPRO has the professional equipment to handle any water damage and flooding situation.

SERVPRO of Grants Pass/Central Point is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 541-773-3740

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Grants Pass/Central Point has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Grants Pass/Central Point

SERVPRO of Grants Pass/Central Point specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Our first "Hero of the Month" Award Goes to Cody Hirshon!

8/2/2019 (Permalink)

Cody Hirshon receiving his award from franchise owner John Bestul at our monthly staff breakfast meeting!

We feel that it is a good thing to acknowledge employees that go beyond the norm in the way that they approach a cleanup and restoration job. Our entire team of hard working professionals all do this but once in a while we take an anonymous vote to see who exceeds the high standards that we are already used to seeing day to day. Therefore, we would like to announce the first local SERVPRO Hero of the Month Award for July winner! It goes to someone described by their peers as:

"A huge part of the success in our group and goes above and beyond on every job."

"Always is polite and willing to work with no complaints."

"Good worker and doesn't complain much."

"Works hard, does not complain and Rogers up every time he is asked."

Congratulations Cody Hirshon!!

Why SERVPRO of Grants Pass/Central Point?? Faster Response

7/16/2019 (Permalink)

Faster Response to the Southern Oregon Area:

Since SERVPRO of Grants Pass/Central Point is locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Why SERVPRO of Grants Pass/Central Point?  Faster Response 24 Hours a day 7 days a week

Call 541-479-2500

Anytime day or night we have staff available 24 hours 7 days week.  Water, Fire, Storm, Flooding, emergencies wait for no one.

You will actually speak with a live staff member 24/7, no answering machine or recordings.

You can also email SERVPRO of Grants Pass/Central Point

at office@SERVPRO10766.com for general

information or billing@SERVPRO10766.com for

questions about billing.

The Awarding of Master IICRC Certifications

7/6/2019 (Permalink)

Master IICRC Certifications Awarded to John Bestul

John Bestul, SERVPRO of Grants Pass/Central Point Owner, obtained his master’s level IICRC certifications in Water and Fire this year and has thus set himself apart through training, experience and comprehensive examination to a higher level of competency in the fire and water damage restoration industry.

 IICRC certification helps customers to immediately identify the cleaning, restoration and inspection industry’s most skilled and dedicated technicians, businesses and owners.

Other Certifications:

  • Accredited Asbestos inspector
  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • HST - Health and safety Technician
  • IICRC Certified Firm
  • OCT - Odor Control Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • RRT - Carpet Repair & Reinstallation Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician

BBQ Safety Tips

5/24/2019 (Permalink)

BBQ Safety Tips

With nice weather and summer holidays finally approaching, it’s no secret that many people will be spending their weekends and days off outside. In addition to opening up the pool and walking on the beach, BBQ’s are also going to become one of the more popular activities at homes and even businesses across the way. But, a nice grill session can turn into a devastating, even deadly fire in a matter of minutes -- which is why safety should also be a top priority during this time! To ensure you’re well prepared for a potential BBQ disaster this season, we’ve compiled a few tips and guidelines to follow.

Know Your Grill’s Safety Zone

Firing up the grill, for many, is a great experience that allows you to bring out your inner chef, while also catering to guests of your party. But far more goes into the process of cooking than just flipping a few burgers. For starters, make sure your grill isn’t positioned anywhere near your home, on a dead patch of grass, or under low-hanging trees. Regardless of what kind of grill you’re using, one spark or flame too close to another object is all it takes to start a fire. For good measure, keep your grills on cement fixtures or away from anything flammable

Keep Fire Extinguishers Nearby

Whether or not this is the first time you’re using the grill this season, make sure it’s still in operable shape for a cookout. Thoroughly clean the grates and inspect the gas line for leaks. Should a fire start from faulty lines or too much grease, you’ll need something to help extinguish the issue. A small fire extinguisher is always great to keep nearby, and can suppress an issue before it becomes unmanageable and damaging -- just make sure your fire extinguisher is appropriately rated for this particular situation.

Of course, there are always circumstances that you’re either not prepared for, or not fit to handle on your own. If you do happen to experience an issue in which your home is sustaining fire damage, immediately call your local fire department to have them take control ASAP.  

SERVPRO of Grants Pass/Central Point has been helping the community get back on their feet after fire damage for years. When something goes wrong, you’re going to need a company who can make it right. To learn more about how SERVPRO of Grants Pass/Central Point can assist in your time of need, give us a call today! 541-479-2500

Commercial Building Restoration Services

2/5/2019 (Permalink)

Commercial Restoration

Commercial Building Restoration Services

We are available 24 hours a day to get your business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. Learn more about our commercial restoration services:

Commercial Building Cleaning Services

When the dirt, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you need SERVPRO of Grants Pass/Central Point. You can depend on us to get the job done right and get it done quickly. Our highly trained technicians use top-of-the-line equipment to make your business shine again. 

Extracting Water From Hardwood Floors

1/31/2019 (Permalink)

Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.

Water Removal Equipment

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.
  • Infrared cameras may be used to find “hidden” water behind walls and ceilings.
  • Submersible and gas-powered pumps are used for continuous pumping of high-level water.
  • Truck-mounted and portable extraction units perform efficient water removal.

Emergency Water Removal

Our highly trained technicians will begin the water removal process almost immediately. Depending on the amount of water, we may use powerful submersible pumps in addition to industrial strength, wet/dry vacuums. Removing most of the water helps reduce drying time and helps prevent secondary water damage and mold and bacterial growth.

  • Remove Excess Water
  • Use Submersible Pumps and Industrial Wet/Dry Vacuums

Water and Flood Damage in Josephine County

1/31/2019 (Permalink)

Water, Pipe, and Storm Damage

Water, Flood , and Pipe Leaks

When your home or commercial property has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. Our experience and scientific approach to water removal and water cleanup enable us to properly dry and restore your property.

Water or Flood Damage?
Call Today – (541)479-2500

Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.

Locally Owned Company with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Grants Pass/Central Point is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Grants Pass community and want to do our part to make our community the best it can be.

Results of Water Damage in Your Josephine Country Home

1/8/2019 (Permalink)

Water Damage in Josephine home

Highly Trained Restoration Specialists

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

We’re Faster to Any Size Disaster

SERVPRO has over 1,700 U.S. and Canadian Franchise locations, strategically positioned to be faster to any size disaster. If your Grants Pass home or business is affected by water damage, we can provide an immediate emergency response that helps to prevent secondary damage and mold.

Fire Restoration in Josephine County

1/8/2019 (Permalink)

This is the result of a devastating fire in Josephine County

After the fire trucks are gone, your Grants Pass home and belongings likely suffer from not only fire and smoke damage, but also extensive water damage from firefighting efforts. SERVPRO of Grants Pass/Central Point has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. We also have specific training and equipment for odor removal and deep cleaning of upholstery and carpet. 

Fire damage can be devastating for you and your family. Feelings of confusion and stress are common, and you need a caring expert to guide you through this crisis. We always treat your family with the greatest empathy and respect, and we’ll treat your property with great care.

If you have a fire Emergency, Call us Today 

541-479-2500

Water Extraction in Josephine County

1/8/2019 (Permalink)

Water Extraction in Josephine County Home

Locally Owned Company with National Resources

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of Grants Pass / Central Point is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Grants Pass community and want to do our part to make our community the best it can be.

We are proud to serve our local communities:

If your Grants Pass property has been damaged by water caused by flooding or water leaks, we have the experience, expertise, and equipment to restore your property properly. Our water removal and cleanup process also provides validation and documentation that your property is dry.

Fire Restoration in Josephine County

1/4/2019 (Permalink)

Fire Restoration in Josephine County

After the fire trucks are gone, your Grants Pass  home and belongings likely suffer from not only fire and smoke damage, but also extensive water damage from firefighting efforts. SERVPRO of Grants Pass/Central Point has the specialized fire and water damage cleanup and restoration training and experience to quickly restore your home to pre-fire condition. We also have specific training and equipment for odor removal and deep cleaning of upholstery and carpet. 

Fire damage can be devastating for you and your family. Feelings of confusion and stress are common, and you need a caring expert to guide you through this crisis. We always treat your family with the greatest empathy and respect, and we’ll treat your property with great care.

Don't wait, Call SERVPRO of Grants Pass/ Central Point today 541-479-2500

Commercial Services

10/23/2018 (Permalink)

Commercial Building Restoration Services

We are available 24 hours a day to get your Grants pass business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. Learn more about our commercial restoration services.

Commercial Building Cleaning Services

SERVPRO of Grants pass/Central point offers professional cleaning and preventative maintenance for your carpet and upholstery that keeps your property looking its best. Our cleaning system offers a number of specialized cleaning options to match your needs. Whether your business needs a deep cleaning or a persistent odor removed, you can trust SERVPRO of Grants pass/Central point. Learn more about our commercial cleaning services:

Commercial Flooding

10/16/2018 (Permalink)

Our highly trained technicians are ready to respond immediately to flood or water damage at your Grants Pass/Central Point property. We have the experience, expertise, and training to restore your home or business quickly and properly. We use advanced inspection and extraction equipment to find the water and remove it as quickly as possible. Our technicians will monitor and document the drying process to ensure your property is back to normal.

SERVPRO of Grants Pass/Central Point SERVICES

We understand the fear and stress that you are experiencing and we can help and reassure you that everything will be alright. 

Restoring Commercial Property with Special Equipment

10/16/2018 (Permalink)

You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of Grants Pass/Central point for prompt service. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your work space look its very best.

Have Questions? Call Today – (541) 773-3740

Specialty Cleaning Services

SERVPRO of Grants pass/Central point offer cleaning services ranging from cleaning restaurant hoods to removing bio-hazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:

Faster than any disaster

10/16/2018 (Permalink)

No Job Is Too Large

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO.

Clients for the Commercial Large Loss program include the following:

  • The Hospitality Industry
  • Property Managers
  • Universities
  • Municipalities
  • The Pentagon

Should a storm or major event strike, call (541)479-2500

Let Us show you how our services can help restore your commercial property

Damaged Home after Fire

10/16/2018 (Permalink)

A Fire raged through a home early one July Morning Destroying a good portion of the home and just about all the roof and attic have been deemed a total loss.  At this point we are in full swing of the rebuild.  

SERVPRO of Medford/Ashland & Grants Pass/Central Point was called to facilitate with the damages.  Homeowner was very grateful that our company helped guide them through this tough time.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Medford/Ashland & SERVPRO of Grants Pass/Central Point will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today –541-479-2500

Experiencing a Fire is Scary..

10/16/2018 (Permalink)

In addition to fire, smoke, and soot damage, your Grants Pass/central point home may also suffer from water damage as a result of the firefighting efforts. This type of damage can be especially upsetting and destructive for your family to process. You may feel stressed, confused, and vulnerable, so you’ll need a caring expert to guide you through this crisis. We’ll treat you with respect and empathy, and we’ll always treat your home and belongings with care.

SERVPRO of Grants Pass/Central point specializes in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home to pre-fire condition.

When Storms or Floods hit Josephine County,SERVPRO is Ready!

10/15/2018 (Permalink)

SERVPRO of  Grants Pass/Central Point specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Josephine County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 541-479-2500

Does your Grants Pass home have a mold problem?

10/15/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water.These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold,Call Us Today –541-479-2500

Restoring your Josephine County commercial property after a water damage event

10/15/2018 (Permalink)

Hazardous events at grants pass or central point commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. whether your dealing with a relatively small water cleanup scenario or a large scale event ,we work quickly to assess each unique situation and isolate the damaged area.In many instances, normal operations can continue in a temporary space.

Property Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budget constraints.WE understand that every hour spent cleaning up is an hour of every lost revenue and productivity.

So when an emergency situation arises in your business,Give us a call and we will be there fast with the help that you need.

About SERVPRO Of grants pass/central point

SERVPRO of grants pass/central point specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration.From initial and ongoing training at SERVPRO's corporate training facility to regular IIRC-industry certification,rest assured our staff is equipped with the knowledge to restore your property.

Do You Need Trained professionals For Storm Restoration

10/5/2018 (Permalink)

No Job Is Too Large

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are pre qualified and strategically positioned throughout the United States to handle any size disaster.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO of Grants pass/central point, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO of Grants pass/central point

Clients for the Commercial Large Loss program include the following:

  • The Hospitality Industry
  • Property Managers
  • Universities
  • Municipalities
  • The Pentagon

Should a storm or major event strike, call us Today (541) 773-3740

Storm and Water Damage

10/4/2018 (Permalink)

Storm and water damage affects not only the structure of your house but also your belongings. SERVPRO of Medford / Ashland understands that your home is more than a structure; your family’s furniture, clothing, keepsakes, and other belongings help transform a house into a home.

If You Have Questions or Need Help, Call Us Today – (541) 773-3740

Contents Restoration

SERVPRO of Medford / Ashland specializes in restoring contents damaged by storms and other water damage events. Our expertise and our “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your contents to determine what items can be restored back to their condition before the water damage. We utilize several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

When Storms or Floods hit Josephine County,SERVPRO is ready!

10/3/2018 (Permalink)

SERVPRO of Central Point/Grants pass specializes in storm and flood damage restoration.Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources,which is extremely important.A fast response lessons the dame,limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Josephine County, we can scale our resources to handle a large storm or flooding disaster.We can access equipment and personnel  from a network  of 1,650 Franchises across the country and elite Disaster Recover Teams that are strategically located throughout the United States

Have Storm or Flood Damage? Call us Today SERVPRO of Central Point/Grants pass 

541-773-3740

Does Your Grants Pass Home Have A Mold Problem?

10/3/2018 (Permalink)

Microscopic mold pores naturally occur almost everywhere.both outdoors and indoors.This makes it impossible to remove mold from a home or business.Therefor, mold remediation reduces the mold spore count back to its natural or baseline level.Some restoration business advertise "mold removal" and even guarantee to remove all mold.Which is fallacy.Consider the following mold facts

  • Mold is present almost everywhere.indoors and outdoors.
  • Mold spores are microscopic and float along the air and may enter your home through windows,doors,or AC/ heating systems or even hitch a ride indoors on your clothing or pet.
  • Mold spores thrive on moisture.Mold spores can quickly grow into colonies when exposed to water.These colonies may produce allergens and irritants.
  • Before mold remediation can begin,any source of water or moisture must be addressed .Otherwises,the mold will return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Enen higher-than-normal indoor humidity can support mold growth.keep indoor humidity below 45 percent.

If your home or business has a mold problem,we can inspect and assess your property and use our specialized training, equipment,and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today

541-479-2500

CentralPoint/Grants pass Residents:Follow These Mold Safety Tips if You Suspect Mold

10/3/2018 (Permalink)

Be careful! Without proper training,you could be spreading mold throughout your home.

If you see visible mold,do not disturb it.You can inadvertently spread a mold infestation throughout your home.When mold is disturbed,the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas
  • Turn off the HVAC system and fans
  • Contact SERVPRO of Central Point/Grants Pass for mold remediation services

What Not to Do:

  • Don't touch or disturb the mold
  • Don't blow air across any surfaces with visible or suspected mold growth
  • Don't attempt to dry the area yourself
  • Don't spray bleach or other disinfectants on the mold

About our Mold Remediation Services

SERVPRO of Central Point/Grants Pass specializes in mold cleanup and restoration,in fact,its a cornerstone of our business.Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call US Today!

541-479-2500

This Central Point basement flooded due to heavy rains

10/3/2018 (Permalink)

Central Point Residents:We specialize in flooded Basement and Cleanup Restoration!

A basement can flood at anytime,although flooding most often occurs during heavy rainfall.Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why Central Point basement could flood,including:

  • A blocked or failed sewer lateral pipe
  • Heavy rains cause surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • and many more

Have Questions about Basement Flooding?

Call us Today 541-479-2500

If flood water is not handled quickly and properly,it can jeopardize your health and safety, and cause severe damage to your home's structure .Remember, the longer you wait, the worse the problem will get.

Rebuild Kitchen and Bathroom in Gold Hill

10/3/2018 (Permalink)

Kitchen stripped to the frame to replace dry rot

SERVPRO of Grants Pass/Central Point was called to a residence out in Gold Hill to assess a Demo and Rebuild of a small cottage.Upon arriving we noticed that the house was affected by dry rot along the kitchen and bathroom floors and walls.The kitchen floor area had caved in near the bottom of the cabinet area.The bathroom walls and floors all needed to be removed and replaced.The home was quite small and the bathroom was not very functional.We removed everything in these 2 rooms to get to the framing to be able to remove and replace the areas affected by the dry rot.

SERVPRO of Grants Pass/Central Point also provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Southern Oregon.

Have Questions? Call us Today! 

541-479-2500

Faster to your Grants Pass Water Damage Event

9/24/2018 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Grants Pass/Central Point provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Grants Pass/Central Point arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 541-479-2500

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Grants Pass/Central Point 

SERVPRO of Grants Pass/Central Point specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Southern Oregon Career Networking Expo

9/21/2018 (Permalink)

SERVPRO attended Southern Oregon Career Networking Expo, where we were able to introduce our company to many different people and companies.We are hoping to Excel our business.We offered job opportunities, and were able to showcase our business to others that may want opportunity to start a career.At SERVPRO of Medford/Ashland, we are anxious to find the right people who care about the well being of our company.We anticipate to find eager and willing workers who want to excel in our business and would like to grow with our company.As we are under new ownership and would love to be given the opportunity to show our community what an amazing restoration company we are to work for and work with.

We are ALWAYS looking for good people.

For Immediate Service in Josephine County, Call SERVPRO

7/5/2018 (Permalink)

SERVPRO of Grants Pass/Central Point is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today -541-479-2500 

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Grants Pass/Central Point has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Grants Pass/Central Point

SERVPRO of Grants Pass/Central Point specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Grants Pass/ Central Point Smoke and Soot Cleanup

7/3/2018 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Josephine County Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Grants Pass/Central Point will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 541-479-2500

Conditions In Grants Pass Might Be Right For Mold

5/30/2018 (Permalink)

SERVPRO of Grants Pass/Central Point knows what to do if mold grows in your home.

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Grants Pass/Central Point to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at 541-479-2500

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Grants Pass/Central Point for mold remediation services.

Faster to your Central Point Water Damage Event

5/30/2018 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Grants Pass/Central Point provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Grants Pass/Central Point arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 541-479-2500

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Grants Pass/Central Point 

SERVPRO of Grants Pass/Central Point specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Central Point Smoke and Soot Cleanup

1/4/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Grants Pass/Central Point will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 541-479-2500

Faster to your Josephine County Water Damage Event

2/27/2017 (Permalink)

SERVPRO of Grants Pass/Central Point provides 24 hour fire and water damage restoration service in Josephine County

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Santa Barbara provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Grants Pass/Central Point arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 541-479-2500

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Grants Pass/Central Point

SERVPRO of Grants Pass/Central Point specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

When Storms or Floods hit Jospehine County, SERVPRO is ready!

2/27/2017 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Josephine County.

SERVPRO of  Grants Pass/Central Point specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Josephine County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 541-479-2500

Restoring Your Grants Pass Commercial Property After A Water Damage Event

1/4/2017 (Permalink)

Flooding and water damage events at Grants Pass commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Grants Pass/Central Point

SERVPRO of Grants Pass/Central Point specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Rebuild Kitchen & Bathroom In Gold Hill

12/8/2016 (Permalink)

Kitchen stripped to the frame to replace dry rot

SERVPRO of Grants Pass/Central Point was called to a residence out in Gold Hill to assess a Demo & Rebuild of a small cottage in Gold Hill.  Upon arriving we noticed that the home was affected by dry rot along the Kitchen & Bathroom Floors and walls. The Kitchen floor area had caved in near the bottom of the cabinet area & Bathroom walls and floor all needed to be removed and replaced.  The home is quite small and the bathroom was not very functional.  We removed everything in these 2 room to get to the framing to be able to remove and replace the areas affected by the dry rot. 

SERVPRO of SERVPRO of Grants Pass/Central Point also provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Southern Oregon.

Have Questions? Call Us 24/7 –Grants Pass/Central Point 541-479-2500

Does Your Grants Pass Home Have A Mold Problem?

12/1/2016 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water.These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold,Call Us Today –541-479-2500

This Central Point home’s basement flooded due to heavy rains. Body:

12/1/2016 (Permalink)

Central Point Residents: We Specialize in Flooded Basement Cleanup and Restoration!

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Central Point basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 541-479-2500

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Grants Pass/Central Point and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 541-479-2500

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