Recent Why SERVPRO Posts

We are Cleaning Experts

3/19/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Grants Pass/Central Point, 541-479-2500

SERVPRO Large Loss Mitigation and Restoration is the Best!

1/6/2020 (Permalink)

Semi trailer backed up to large commercial building SERVPRO Local Franchises Always Has the Support of the National Large Loss Teams for Those Times When Reinforcement is Needed!

No Job Is Too Large

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO of Grants Pass/Central Point, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO of Grants Pass/Central Point.

Clients for the Commercial Large Loss program include the following:

  • The Hospitality Industry
  • Property Managers
  • Universities
  • Municipalities
  • The Pentagon

Should a storm or major event strike, call us Today (541) 479-2500

Big Congratulations to Shantae Ah Sing!

12/27/2019 (Permalink)

woman in Servpro uniform standing with IICRC Certification in hand Congratulations Shantae on your IICRC Certification achievement!

Our SERVPRO franchises always endeavor to provide the highest quality service available in the water, fire, mold and asbestos mitigation industry. We also tackle those tough jobs that needs to be done such as bio-hazard and trauma events. 

This is why the company encourages our staff to participate in ongoing training. Speaking of which, we would like to congratulate Shantae Ah Sing, our File Coordinator, for acquiring her IICRC Trauma and Crime Scene certification recently.

Skylakes Medical Center Suffers Thunderstorm Caused Water Damage

12/27/2019 (Permalink)

SERVPRO semi truck and trailer pulled up in front of medical facility SERVPRO has equipent to handle any job, large or small. This photo captures two desiccant units trucked in to assist in removing all remaining water.

SERVPRO of Grants Pass/Central Point and SERVPRO of Klamath and Lake Counties was called to mitigate water damage after water flooded the Skylakes Medical Center's new building that is still under construction. During the first weekend in July of this year, a thunderstorm passed through the Klamath Falls area and overwhelmed the building's water drainage capacity which resulted in extensive flooding in many parts of the four story building. SERVPRO responded to the call by bringing in large scale water dryers and an expanded crew of technicians.

The water damage was quickly contained and the medical facility was restored to be as good as new (which it is)! A big congratulations goes out to all of the personnel who worked all day every day for 8 days in order to make things good again!

For Immediate Service in Josephine County, Call SERVPRO of Grants Pass/Central Point

11/19/2019 (Permalink)

Servpro logo set on square background divided down the middle with fire on the left and water droplets on green on the right Fire and Water are the main two areas of home or commercial damage in which we can be of service to you.

SERVPRO of Grants Pass/Central Point is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 541-479-2500

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis and to understand your situation. SERVPRO of Grants Pass/Central Point has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Grants Pass/Central Point

SERVPRO of Grants Pass/Central Point specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Grants Pass/Central Point Earns IICRC Certification

9/30/2019 (Permalink)

Image of IICRC logo with word "IICRC Certified" underneath SERVPRO of Medford/Ashland is IICRC Fully Certified

SERVPRO of Grants Pass/Central Point is a fully IICRC Certified company. This accreditation is an assurance that all of the technicians and project managers have the professional knowledge to handle any fire and/or water damage situation that you might run into. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

Being an IICRC Certified Firms is an Important Factor

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) Developed the Current Standards For the Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

Why SERVPRO of Grants Pass/Central Point?? Faster Response

7/16/2019 (Permalink)

Faster Response to the Southern Oregon Area:

Since SERVPRO of Grants Pass/Central Point is locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Why SERVPRO of Grants Pass/Central Point?  Faster Response 24 Hours a day 7 days a week

Call 541-479-2500

Anytime day or night we have staff available 24 hours 7 days week.  Water, Fire, Storm, Flooding, emergencies wait for no one.

You will actually speak with a live staff member 24/7, no answering machine or recordings.

You can also email SERVPRO of Grants Pass/Central Point

at for general

information or for

questions about billing.

The Awarding of Master IICRC Certifications

7/6/2019 (Permalink)

Master IICRC Certifications Awarded to John Bestul

John Bestul, SERVPRO of Grants Pass/Central Point Owner, obtained his master’s level IICRC certifications in Water and Fire this year and has thus set himself apart through training, experience and comprehensive examination to a higher level of competency in the fire and water damage restoration industry.

 IICRC certification helps customers to immediately identify the cleaning, restoration and inspection industry’s most skilled and dedicated technicians, businesses and owners.

Other Certifications:

  • Accredited Asbestos inspector
  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • HST - Health and safety Technician
  • IICRC Certified Firm
  • OCT - Odor Control Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • RRT - Carpet Repair & Reinstallation Technician
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician